| Info |
|---|
Click here to access the official Livn FAQ Page. Below are a couple of some common questions/issues that customers can experience. |
| Table of Contents | ||
|---|---|---|
|
...
A. The operator booking module can only list up to a maximum of 10 products from the cheapest price at the top. For example, if you have 10 products but only 8 were showing in that feed, 2 of your products are more expensive than the others in the module so therefore they will not show in this list. Google State that “Rankings are based on prices, and if prices are same, multiple factors like data quality (we cannot disclose the exact rules for ranking and they are frequently updated) can be taken into account to rank the products under the Booking Modules”. Example below.
Can I change the currency under my company details in the Livn Portal
A. Yes, but you will not be able to change it yourself as the currency is dependable on the Country you select. Please contact us at tickets@respax.com for this request so we can reach out to our vendor Prioticket to have this arranged for you.
...
A. Yes, but as per GTTD Policies, the price in the Livn Portal and the price displayed on your website site should be easily identifiable, and available within 30 days of the user query. Prices that are hard to discover, unavailable for booking within the next 30 days, or have generally restricted availability, are not allowed.
If I create multiple products that are identical, but each product has a different content language, ie, English, Japanese, Dutch, will
...
all products appear under the admission section on
...
A. Possibly, so long as the pricing is not identical. Google Policies are that products cannot be identical otherwise not all of them will appear under the admissions section on Google, even if they have different languages for the same Product. However, if the products are identical but the pricing is different for each product, then this is possible. Google Claim that all products they may appear simultaneously for certain currencies and locations if there's a slight pricing conversion between them occurs.
...