Instructions
Step by step guide to adding the minimum 6 values for a user via the ResPax Web Application
From the Settings / Users & Groups Menu, select Add User
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User Details Tab
As the Staff user creates the new user, the mandatory fields are displayed if not completed
A new user will be enabled by default.
To disable the user, deselect the Enabled switch at the top of the User Details Tab
Add First Name (mandatory)
Add Last Name (mandatory)
Choose Organisation from the dropdown list (mandatory)
Choose a Role from the dropdown list (mandatory) (see important notes/explanation below)
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USER ROLES Agent = Agent user requires a username and password to book online in ResWeb, OBE and for user mappings for RON OTA's Staff = Reservations user requires a username and password to make reservations and maintain tours in R4A, RBE and OBE. Operator = 3rd Party Operator user requires a username and password to access RBE to maintain resources only for tours operated by them Crew = Crew user is a non Reservations staff such as Drivers and guides that need access to Manifests, check-in, boarding, but no access to change bookings and tours. Require a username and password. Anonymous/Public = Public user for website direct bookings. The public user is assigned to a site, to display correct RRP prices, and track web bookings to the organisation the user belongs to Passenger = Passengers are not considered system users and do not appear in the Users section. See Passengers <click here for link>
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Add Email address (optional)
Add Mobile Number (optional)
Choose a User Group (optional)
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On the Login Details Card, Add Username (mandatory and unique - This field must be at least 6 characters long.
Lowercase letters, numbers, underscores, dashes and periods only)
Add Password (mandatory)
Confirm Password (mandatory)
The field requirements are displayed to the Staff User if the validated fields are not completed successfull
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To protect the user, select the User is Protected switch. (see important notes/explanation below)
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PROTECTED USERS
Only Agent Users that authenticate into the ResPax Operator Network (RON) should be Protected.
To protect the user, select the User is Protected switch.
This will warn any Staff User trying to update this password, that the credentials are used to authenticate the Agent user into RON. The Staff user must unprotect the user before the password can be changed, then the Staff User must inform ResPax which protected Agent User profile has been modified, so the RON authentication can be updated. |
To protect the user, select the User is Protected switch. (see important notes/explanation below)
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| Info |
|---|
PROTECTED USERS
Only Agent Users that authenticate into the ResPax Operator Network (RON) should be Protected.
To protect the user, select the User is Protected switch.
This will warn any Staff User trying to update this password, that the credentials are used to authenticate the Agent user into RON. The Staff user must unprotect the user before the password can be changed, then the Staff User must inform ResPax which protected Agent User profile has been modified, so the RON authentication can be updated. |
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