Overview

Welcome to the online documentation for ResPax

We have used this site to create something wonderful just for you.

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• SEARCH available at the top right, or

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Download useful documents here

CONTACT US

Customer Success : Adam O’Malley adam@respax.com
Product Manager : Steve Cullen steve@respax.com
Support Team : Tickets tickets@respax.com

KEY TERMS for OBE and ADMIN

This software release is ResPax’ new web based platform for delivering smooth and efficient online bookings and system maintenance for Tour Operators. ResPax remains feature-rich and delivers the same functionality but now on faster API’s, and on a more scalable platform in the cloud.

RBE : (ResPax Booking Engine). The complete new web based platform providing an administration module for system configuration by staff and an online booking module for direct consumers and agents. This is where all of the new business logic has been created. Once you have upgraded to this platform, you’ll probably never hear this term again. (but it’s hard to explain the changes without it!)

OBE : (Online Booking Engine). Our online booking engine is called ResWeb. It replaces NetWizard, Pademelon, ResWeb+ and ResWeb2

ADMIN : The administration and management module of the ResPax web application. It replaces some functions from the ResPax desktop application (R4A) and the ResPax Portal (R5A). Eventually this will simply be ResPax.

PORTAL : The web application used to currently manage ResWeb2 configurations

R4A : The name of the ResPax Windows Desktop Application

CHECKOUT : The payment processing module of the ResPax web application. Often referred to as a Payment Hub or Gateway

DATABASE : The ResPax database is each Operator’s repository of all data. It is securely accessed by all of the ResPax applications

DEPRECATED : superseded or no longer considered efficient nor required

LINGO : the vocabulary or jargon of a particular subject or group of people.