Default Comments

Owned by support_howto
Last updated: 28 Nov, 2024
3 min read

Overview

Lookups are lists created and maintained by a Staff User.
Once created, they can be used as type-ahead and dropdown lists throughout ResPax booking forms.

The default comments are used on the booking form as a type-ahead (searchable) dropdown list located above each of the General Comments field in the Main (adhoc) booking. Default comments is useful for staff to input notes/comments against bookings for internal use purposes,

  • The Default Comments list comes empty by default.

  • A Staff User can add custom data to the list.

  • The Default Comments is designed to be managed and displayed only on the (RBE) Respax Admin Portal and not on the Online Booking Engine (OBE).

Navigating Default Comments

Add Default Comment

  1. From the Main Menu click on Settings > Lookups > Default Comments

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  1. Click on the Add Default Comment Button

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  1. Add the Name and the Description (both are required fields). Select the Save Button to proceed.

  • The name field must not exceed 30 characters otherwise you will not be able to Save

  • The ‘Enabled’ toggle switch is turned on by default, to disable a default comment turn off the toggle switch.

 

How does it work

  1. When creating a booking in the RBE Respax Admin Portal you will be able to Choose A Default Comment name from the list, the matching Description is appended to the General Comment field.
    The staff user can add multiple comments, with each comment automatically separated by a space.
    see Add New booking to learn more.

How it will display for the ticket accordion and component accordion

Editing Default Comment

  1. To edit an existing Default Comment, click on the edit Pencil Icon.

  2. To delete a Default Comment, click on the Trash Can Icon.

  • There are no filters or search option for Default Comments in the List view.

  • There is standard pagination available on the list view