ResPax Enterprise Home Page
Welcome!
This is the home page for ResPax Enterprise knowledge base. This guide shows you how to use all areas of the application including how to create, edit and book tours, and how to manage what information in regards to availability, tours and rates are sent to the Web Booking Channels
ResPax Enterprise is a desktop application that allows staff to quickly make tour desk bookings, access tour availability and generate automated vouchers and confirmation emails or SMS messages. Other functionality includes a full set of standard reports and the ability to export financial data.
Table of Contents
- Navigation, Tools and System Display Options in ResPax
- Booking Search and Result Grid Options
- Bookings - Reservation Maintenance
- The Availability Grid
- Organisations - Agent Maintenance
- Product - Tour Maintenance
- Smart Rules
- User Maintenance
- Accounts Functions
- Common Tasks, FAQs and How To Documents
- Connecting to ResPax
- System Configuration
- Troubleshooting articles
- Glossary of Terms
- ResPax Operator Network - RON - Operator Information
- .ResPax Enterprise (New) v14.11.1
- .ResPax Enterprise v14.10.13
- Point of Sale (POS)
- .ResPax Enterprise Home Page v15.1.9
- ResPax Enterprise Training Guide
- Reports
- Release Notes
- .ResPax Enterprise Home Page v16.0.0
- .ResPax Enterprise Home Page v17.0.0
Check your ResPax Enterprise Version
The information supplied in this Knowledge Base may vary between different ResPax Enterprise Versions so its important you are looking at the correct pages for the version you are running. The ResPax Version number is shown in the top left hand corner of any ResPax screen.
In the Knowledge Base the version number of the page you are viewing is shown in the top right hand corner. It is just the first two numbers of the version sequence that are referenced in the Knowledge Base and they indicate a major functionality change.
If you do not see the version number in the Knowledge Base,click on the multi coloured icon at the top which will then refresh the page and show the version number. The multi select menu has options to compare pages of different versions. Currently there are 3 versions of ResPax Enterprise
- Version 14 - Python (new) Booking Form (new) implimented
- Version 15 - Point of Sale Functionality Added
- Version 16 - Travellers and Smart Rules
Need more help?
Other resources
Frequently Asked Questions
- Accounts Functions
- Connecting to ResPax
- How to Flush Inactive Users (Free up Licences)
- How to Add a New User
- How to Configure FOC (Free of Charge) Pax Types and add to Bookings
- How to Configure Discounts and Add to a Booking
- How to Set up a Schedule for a Report
- How to Set and Close Out Availability (Resources)
- How to Copy a Booking - Copy to Multiple
- How to Send Confirmations and Reports via Email
- Payments - Pre-Payment Management
- Payments - Locking Feature Explained
- ResPax Short Cut Keys
- How To Add Route Locations and Stops
- Using the Agent Reference (Agent Ref) Field in a Booking
- Using Diary Notes
Click on link to see full list...Common Tasks & How To's
See also...Trouble Shooting
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