In most instances, Remote Desktop will already display your default user. The user ID is normally your OrgID_1@ad.respax.com.
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Instructions
To add a backup user, please click on the 3 dots (upper right-hand side of the screen) and click on Subscribe.
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You will be redirected to the Microsoft Sign in page. Please do not select any of the users already displayed as registered. Click on Use another account instead.
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Enter the backup user email.
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Enter the password and click Next (contact ResPax Service Desk if unaware of the backup user’s password).
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The backup user should now be configured.
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6. When launching the ResPax Desktop app the first time using the backup user, the system will prompt to have the password re-entered. Please ensure to tick the Remember me box.
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Please contact the ResPax Service Desk if you encounter any errors when going through these steps.