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Some Operators offer zero price bookings, or allow certain passenger types to have a zero price, or a zero price for certain dates.

By default the RBE and OBE do not allow bookings for passenger types that have a zero price, unless they are a dependent type (eg Infants must travel with an adult, then the infant may be $0)

Passenger types with a price always take precedence over the Allow Zero Price Booking setting.
However if the Allow Zero Price Booking setting is enabled, a booking will still be accepted if no price is found.

When setting a price for a fare/pax after enabling the Zero Price option, the Sell price displays a message that this tour can be sold for $0.00 if a matching price is not found.

Understanding Zero Price Bookings in RBE

If the setting is enabled, and the total price is zero, then a $0.00 Agent On Account payment line will be automatically added to balance the booking. The booking will be saved as Confirmed and not tentative.

Understanding Zero Price Bookings in OBE

If the setting is enabled and the price is zero, then the guest will see a “Payment is not required” message on the Check out page, instead of a Payment option

If the setting is enabled and the price is not zero, then the guest will see the normal payment options screens on the Check out page.

Instructions

Step-by-step guide to using Zero Price Bookings

Zero Price Bookings (Quick Ref : Tours / Tour Maintenance / [Tourcode] / Details tab / Options Card)

  1. From the main menu, click Tours, then Tour Maintenance

  2. Select the pencil icon to edit the tour

    Select the Tour Details tab (already the default tab)

  3. Scroll to the Options Card, enable or disable the Allow Zero Price Booking setting

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