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In your RDS you already have an RDS user (default RDS user). It should be (OrgID)_1@ad.respax.com or (OrgID)_2@ad.respax.com

For example, if your OrgID is DEMO

Demo_1@ad.respax.com user is the default user

Demo_2@ad.respax.com user is the backup user

image-20240520-003613.png

Instructions

  1. To add a backup user 

Please click three dots top right corner

A window will appear and select Subscribe

image-20240520-003629.png

Then you will be redirected to the Microsoft sign-in page

Add backup user email. (demo_2@ad.respax.com)

image-20240520-003937.png

 

Enter the password (same as the default user) and click Next.

image-20240520-004000.png

 

Now you have a backup RDS user.

image-20240520-004020.png

 

If you have an issue with your default ResPax Remote Desktop user. Please use a backup ResPax Remote Desktop user with a Remote Desktop login

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