Resend Passenger Confirmation

Owned by support_howto
Last updated: 02 Sept, 2024
2 min read

Overview

If you need to send the passenger confirmation to the Pax you can do this from downloading the passenger confirmation report from Jasper.

Instructions

  1. Ensure you locate the booking number

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  1. From the Main Menu Click on Reporting > Reports

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  1. In Jasper, Expand the folder called Production and select the Operations folder, then select the ‘Passenger Confirmation’.

  1. Input the booking number and select OK

  1. Click on the ‘Page with arrow’ symbol to save as PDF.

  1. Click on the Save Button (this will save the report on your local computer).

  1. You can now either send the report via your email application (e.g. Outlook) to the passenger or alternatively you can attach the report and send to passenger via the Respax Guest Connect feature under Send Comms.