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Overview

The Guest List allows you staff to view and manage information in the Respax Admin portal for guests who have previously registered as a ‘guest’ via the Online Booking Engine (OBE). Some of the information includes personal info, photos/documents that has been uploaded by the guest.

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  1. A Guest from the public is the ONLY person that can sign up and they can do this can be done from the ‘Cart' page or 'Choose a tour’ page (by clicking on the Login Button) from the Online Booking Engine (OBE). Staff cannot signup as a guest, staff can only check info the information and manage what is currently available in the guest list info, including advising what their username/email signup info is.

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  1. The Guest then has two alternative methods for signing up.

1.)   They can select the ‘Sign Up Now’ link or

2.)   Sign in with their social account (Google, Microsoft or Facebook).

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  1. If the guest selects Option 1 the “Sign Up Now” link they will be asked to fill in the following info

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Managing Guest in RBE

  1. When the Guest has signed up, staff will be able to see any of the information from the guest in the Respax Admin portal. From the Main Menu, Click on Guests>Guest List

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Click on the Typeahead search to find the guest’s name.

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Click on the Pencil Icon to access the guest’s information

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  1. The Uploads tab allows staff to open files that guest’s have uploaded and staff can also upload files for the guest as well.

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  1. The toggle switch for “User is Protected” will now be enabled by default.

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