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An email is sent to the guest confirming their sign-up in the ResPax system, including a link to access their account. |
Guests can update their account details by navigating to their login name and selecting the My Account option.
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Two tabs are available upon signing in:
My Bookings: Guests can view their current bookings, download confirmation reports, and create new bookings (this is the landing page).
My Account: Guests can manage and update their account details.
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From My Account, guests can access several options to manage their account details:
Contact Details - basic guest information is displayed:
First Name and Last Name (mandatory) are automatically filled based on the details provided during sign-up.
Email Address is pre-filled from the sign-up details and is not editable (greyed out).
Mobile Number is a required field, and changes cannot be saved unless this field is completed.
Other fields in the form are optional.
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b. Address - All address fields are optional, and they integrate with Google Maps for easy auto-filling.
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c. Personal Information - additional personal details can be provided, though all fields are optional. These fields are customized (refer to Lookups for more details), and specific terminology is applied (see Website Lingo for further information).
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d. Membership - certain membership-related fields are visible to guests but cannot be edited (greyed out).
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For more details about information provided when the guest is logged in, please check out Guest Options available in OBE.