A Guest is the ONLY person that can sign up to the ResPax Portal. This can be done either from the ‘Cart’ page or the ‘Choose a Tour’ page by clicking on the Login button within the Online Booking Engine (OBE). Staff members are unable to sign up guests, their role is limited to verifying information and managing the existing guest list.
| Info |
|---|
There is a lingo option available to modify the description informed “Login to save your personal details to future bookings”. This description can be modified from the Cart Page Section called 'Single Sign On Message’ in Website Lingo. |
The Guest then has two alternative methods for signing up:
A. They can select the ‘Sign Up Now’ link
B. Sign in with their social account (Google, Microsoft or Facebook).
If the guest selects Option A, they will be prompted to complete the required information
The Create button is disabled by default and will be enabled when the code is sent to the Guest email, and they confirm code.
After entering the required sign-up details and sending the verification code to the provided email, you can either enter the verification code to complete the process or request a new code if needed.
Once the verification code is confirmed, the guest can either update their email address or proceed to create a new account.
If the guest selects Option B, they will be prompted to provide the necessary details based on the selected platform—Google, Microsoft Account, or Facebook.
After the guest account is created, they will be redirected to the Tour List page and automatically logged in. If the account was created from the Cart page, their booking will be saved, and they can return to the Cart page to complete the booking process.
| Info |
|---|
An email is sent to the guest confirming their sign-up in the ResPax system, including a link to access their account. |
For more details about information provided when the guest is logged in, please check out Guest Options available in OBE.