Users: A User Login can be created so an individual can login to the Repax System. The role of the user can vary, but could be one of the roles as listed below. Once created, they can be used as type-ahead and dropdown lists throughout ResPax booking forms and maintenance screens.
Role Definitions Agent = user with a username and password to book online in ResWeb, OBE and for user mappings for RON OTA's.
Staff = Reservations Users and Tour Maintainers.
Operator = 3rd party access to maintain resources only for tours operated by them.
Crew = Non Reservations staff such as Drivers and guides that need access to Manifests, check-in, boarding, but no access to change bookings and tours.
Public = used for public direct bookings, tied to sites, to display correct RRP prices, and track web bookings.
Groups: Users can also be assigned to a Group. Groups have different permissions that will differ depending on which group the user is assigned to. The Group list comes with 6 Groups by default. Some examples include the below. You can also create your own group list and customized the permissions as you wish.
Front Counter
Finance
Third Party Operator
ResPax Champion
Instructions
Users Tab
Navigate to Settings > Users and Groups > Users
Click on the Add User Button
User Details: Fill in the require Information below (Note: The mandatory fields are displayed if not completed)
You can assign the user to a group
You can also provide the user the ability to login to the Respax System, IE Public Website/Admin Portal. (The mandatory fields are Username, Password and Confirm Password).
Note: The User is Protected switch is enabled as default. This is to prevent accidental changes to be made regarding the username or password. To change the username and password, you will need to first turn off the User is Protected switch and make the neccessary changes and then turn the User is Protected switch back on before proceeding to the Save button.
You can disable a user from being active in the Respax System by turning off the Enabled Switch. Ensure you select the Save Button to confirm it.
Uploads (Optional): Files can be attached to a User (staff and agents). Limited to images and documents
a) Drag and drop a file from the computers file explorer, or
b) Click on the Upload file, and choose a file or URL address, and click Open
c) You can Add a Label for the file (optional). Choose a document type from the list (mandatory)
