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Instructions

  1. To see Existing Bookings hover your cursor over the number next to the image-20240730-050854.png (padlock symbol). Click on the number.

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This function applies only to tours with availability set.

  1. All of the existing bookings for the tour and date that has been selected will display.

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  1. Click on the Pencil Icon to open a booking. Click here to learn more about the booking form.

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  1. Select the tick box and then click on the Action button, and choose either Send SMS or Send Email to send a SMS or Email to the traveller. This will then redirect you to the Send Comm’s page. Click /wiki/spaces/HOWTO/pages/1196949505 to learn more about Sending Email and SMS from the Send Comms page.

By default, the Action field is greyed out. To enable this option, you need to tick a box for a booking.

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  1. There are various filters to help narrow down the specifics on a booking:

  • Click in the Type-Ahead Search to filter your search via Booking No/Pax Name/Email/ Mobile

The Waiver column will only appear if waivers are enabled for tours. Click here to learn more about settings up waivers.

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  • Click in the fields to filter the Booking status, Payment status, Waiver status and Checked in status.

For further information about Booking, Payment, and Checked-In statuses, please click here.

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