When you load your ResWeb URL in a web browser it will automatically open as a public user, and you will then view the pages as customer would see them. At the top right of each page, a Login button is shown, here you can log into the application as a Staff, Agent, or Public User. Different functionality and views are enabled for each User Type. This document takes you through using ResWeb when logged in as Staff.
Instructions
Step-by-step guide to Staff Login.
From ResWeb site, click Login
Enter ResPax credentials as per normal
Bookings
Select Bookings tab to view your bookings
Utilise From Tour Date and/or To Tour Date in your Search
Staff have the option to Download Booking Summary for Passenger Confirmation
Staff can also create a New Booking
Favourite Tours
Select Favourite Tours tab to view your favourite tours
Click on Tour or Book Now to access Tour Information
Click Check availability to Choose Date and create New Booking accordingly
Staff can access the Cart as per normal to complete a booking
Whilst logged in, the initial Login button allows staff to move from My Account (Bookings), to Favourite Tours, and also Logout
