Content fields are used to personalize the email/SMS body to include passenger and/or booking details. These are key information extracted from existing bookings.
“Passenger details” (1) are represented in “white” while “Booking details” (2) are represented in “blue”.
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Please refer to the Content Fields Definition below to know more about what each of the content fields mean.
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Below are the definitions of each of the content fields.
Passenger Details
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First Name: The guest/primary passenger’s first name
Last Name: The guest/primary passenger’s last name
Full Name: The guest/primary passenger’s full name
Guest Email: The guest/primary passenger’s email address
Guest Mobile: The guest/primary passenger’s mobile number
Guest Phone: The guest/primary passenger’s secondary phone number
Booking Details
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Guest Amount: Total amount of guests/passengers
Qty Pax1: Total amount of Pax Type 1 (i.e. Adults)
Qty Pax 2: Total amount of Pax Type 2 (i.e. Infants)
Qty Pax 3: Total amount of Pax Type 3 (i.e. Children)
Qty Pax 4: Total amount of Pax Type 4 (i.e. FOCs)
Qty Pax 5: Total amount of Pax Type 5 (i.e. Udefs)
Confirmation #: The booking confirmation number
Check-In Confirmation: The parent confirmation number used to check in
Voucher Comment: The voucher comment on the booking
Tour Name: The name of the booked tour
Tour Description: The description of the booked tour
Tour Date: The calendar date on which the booked tour takes place
Tour Day: The day of the week on which the booked tour takes place
Pickup Location: The hotel name or other pickup location or meeting point
Pickup Time: The pickup time at the hotel or meeting point (usually earlier than the tour time)
Tour Levy: Tour information from the Levy Description tab of the booked tour
What To Bring: Tour information from the Additional Information tab of the booked tour
Tour Inclusions: Tour information from the Inclusions tab of the booked tour
Booking Total: The total price of the booking
Balance Due (Date): The tentative expiry date of the booking
Co. Name: The Tour owner’s name
Co. Phone: The Tour owner’s phone number
Co. Email: The Tour owner’s email address