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Content fields are used to personalize the email/SMS body to include passenger and/or booking details. These are key information extracted from existing bookings.

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Below are the definitions of each of the content fields.

Passenger Details

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First Name: The guest/primary passenger’s first name

Last Name: The guest/primary passenger’s last name

Full Name: The guest/primary passenger’s full name

Guest Email: The guest/primary passenger’s email address

Guest Mobile: The guest/primary passenger’s mobile number

Guest Phone: The guest/primary passenger’s secondary phone number

Booking Details

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Guest Amount: Total amount of guests/passengers

Qty Pax1: Total amount of Pax Type 1 (i.e. Adults)

Qty Pax 2: Total amount of Pax Type 2 (i.e. Infants)

Qty Pax 3: Total amount of Pax Type 3 (i.e. Children)

Qty Pax 4: Total amount of Pax Type 4 (i.e. FOCs)

Qty Pax 5: Total amount of Pax Type 5 (i.e. Udefs)

Confirmation #: The booking confirmation number

Check-In Confirmation: The parent confirmation number used to check in

Voucher Comment: The voucher comment on the booking

Tour Name: The name of the booked tour

Tour Description: The description of the booked tour

Tour Date: The calendar date on which the booked tour takes place

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Tour Day: The day of the week on which the booked tour takes place

Pickup Location: The hotel name or other pickup location or meeting point

Pickup Time: The pickup time at the hotel or meeting point

Tour Levy: Tour information from the Levy Description tab of the booked tour

What To Bring: Tour information from the Additional Information tab of the booked tour

Tour Inclusions: Tour information from the Inclusions tab of the booked tour

Booking Total: The total price of the booking

Balance Due (Date): The tentative expiry date of the booking

Co. Name: The Tour owner’s name

Co. Phone: The Tour owner’s phone number

Co. Email: The Tour owner’s email address

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