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Booking Comments (Optional) -
General Comments are
Where staff can write any comments that wish to add for the booking. These comments are then included in the Passenger Confirmation PDF and on the Tour and Bus Manifests for the Operator.
Online Agents and consumer bookings also have the ability to write comments from the public website which can populate in this section of an exisiting booking.
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If the Operator has frequently used comments that are added by Staff users to many bookings daily, then create a custom list of quick-to-use default comments
see Default Comments Lookup. In the example below it is currently greyed out because no default comments have been configured.
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If the Default Comments have been configured, click on Choose a default Comment button:
Search for the Default Comment using type-ahead or from the dropdown list.
Select a Default Comment and it is appended to the General Comment
Voucher Comments
Voucher Comments are only allowed to be entered in the staff User Interface, meaning only staff can make comments. These comments can be included on Vouchers (IE. Gift Voucher) that are issued to passengers.
Requirements
With every booking it is a requirement that you must Tick the box to accept the Terms and Conditions for travel. If you click on the Terms & Conditions Link you should be able to open the information to read out to the Passenger.
Note: To configure/edit the Terms and Conditions click here to learn how
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d) What are the toggle switches and how do they work?
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