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  1. To Add a New Booking, go to the Main Menu and select the Bookings Tab > +New Booking Button or simply select the +New Booking Button on the left side panel.

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Scroll down the booking form to fill out the required details to create a new booking. Use the subheadings on the righthand side in the screenshot below as a point of reference. The page is broken down into sections starting with the Booking Details.

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Notes:

  • If the Credit status is STOP SELL, an orange warning message is displayed.
    This will not stop the booking. It is informative only.

  • The Financial Entity list will be filtered (if many) or prepopulated (if exactly one) once the Agent code is entered. (This is controlled by the Agent’s Financial Setup).

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Notes:
  • Ticket/Quote/Gift Ref (optional) - If a booking has been converted from a quote, then this field will have the original quote ID and will be read-only or if a booking was redeemed from a gift certificate, then this field will have the Gift Redemption code and be read-only.

  • Add Voucher No. - This is the Agent’s reference used for redeeming Vouchers, or used when invoicing via a report or exporting to a Financial package like Xero or MYOB. (optional)

  • Add Agent Ref. This can be used for the Agent’s staff member’s name or how the request was received (email, phone). (optional)

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Once the tour has been selected, the Add TourButton will be available. Press the Add TourButton to proceed.

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The Tour Details will now expand, fill in the details required for the Booking.

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tour details card will grow to include this new tour, grouped within an accordion. By default it will open expanded, and can be collapsed at any time by selecting the ^ symbol.

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  • The default fare and default time will be set, and the default Date will be [tomorrow]

  • If a date or time selected is in the past, an orange warning appears below the Calendar. 
    This is a warning only and does not stop the user making the booking.

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Notes:

  • Tour Basis and Tour Sub-basis are required fields. If none are available it will need be created under fares for the tour, click /wiki/spaces/HOWTO/pages/1372749844 to learn how.

  • There are 5 different passenger types available per tour. If a type is not valid for that tour, it will be greyed out and unavailable (eg. Infant and FOC). To learn how to enable and disable passenger types click /wiki/spaces/HOWTO/pages/1372749844.

  • Pickup Location and Dropoff will only be available as an option if your tour has been configured for pickups. Click /wiki/spaces/HOWTO/pages/1373765679 to learn how to configure in Locations.

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Add General Comments specific to the tour (optional). If the Operator has frequently used comments that are added by Staff users to many bookings daily, then create a custom list of quick-to-use default comments, see Default Comments Lookup.

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