Overview
Templates can be created as either Email or SMS formats and are typically used to automate bulk notifications to guests based on a set Schedule. Additionally, these templates can be used for manual email and SMS communications to guests, accessible through either the Templates tab or the Send Comms tab.
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From the main menu, click Guests> Connect.
Navigate to the Templates tab. Click on the Add Template button.
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Images and Links can also be added in the body of the Email. This is not available for SMSImages cannot be added to SMS. While links won't appear as clickable hyperlinks, they will be displayed as hyperlinks on recipient’s mobile phone once they receive the SMS but still depends on the settings of their mobile devices.
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Alternatively click on the ‘Choose or drop a file to upload’ section to attach a file. This is not available for SMS. Please refer to the Send Comms article for guidance on Attachments.
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