Prerequisite
Available in RBE/OBE 1.4.6 expected in January 2024
Gift Certificates must be configured before they can be purchased and redeemed.
See : How to setup a Gift Certificate
When 1 or more tours are enabled to be sold as gifts, then the Buy and Redeem options will display
Payment options are limited to full payment (no partial or deposit) via Gateway Payment types (Credit card, and Paypal) GC34C4000A3Q
Instructions - How to Purchase online
Step-by-step guide for consumers to redeem a gift certificate via the OBE direct site.
From the Gifts dropdown, select Redeem Gift Certificate
From the popup modal, enter your 12 digit secret gift code including the GC
Choose Redeem
There are 4 different responses
Success
Expired
Redeemed
Invalid
On successfully matching the gift code, a new booking page will load with these details pre-filled :
- the tour purchased,
- the first available date and time,
- the fare purchased,
- the passenger types purchased,
- the passenger numbers purchased.
Enter the Primary Travellers details
The vaue of the gift certificate is deducted from the items being purchased leaving no balance due.
Or … A customer may increase the number of travellers, and pay the difference, and/or continue shopping and add more tours to the cart.
The gift certificate value is applied to the original purchase and the difference can be payed.
Complete the remaining Customer Information fields
Email and mobile are mandatory
Payment will not be required unless additional passegers or tours were added top the cart
The Confirmation page displays the Purchase details and a Confirmation email and PDF attachment will be emailed.
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