Overview
Lookups are lists created and maintained by a Staff User. Once created, they can be used as type-ahead and dropdown lists throughout ResPax booking forms and maintenance screens.
The Agent Category list comes empty by default.
A Staff User can add custom data to the list and then group Agents into these Agent Categories. Examples may include; Local, Domestic, International, Wholesaler, Inbound, Outbound, OTA. Each Agent in ResPax can belong top only one Agent Category.
As well as Agent Categories, ResPax also supports Agent Types.
Each Agent in ResPax can belong to one Agent Category AND one Agent Type.
Both of these groups can be used in Reporting, and both can have prices set to the group.
Instructions
Add An Agent Category
From the Main Menu click on Settings > Lookups > Agent Categories> Add Agent Category
Add a description and Save
Link the Agent Category to Organisation
With the Agent Category now established, you’ll need to connect it to the Agent Organisation. This will ensure that when Agents create bookings they are grouped under the agent category.
Set Tour Pricing based on Agent Category
Select the Add Price Range Button
Select the ‘Agent Category’ from the dropdown list
The Agent Category will now populate under the Groups subheading as pricing for this group.
Reporting Purposes
For information and queries about Agent Categories in Reports please contact support at ticket@respax.com