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  • Guests can update their account details by navigating to their login name and selecting the My Account option.

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  • Two tabs are available upon signing in:

  1. My Bookings: Guests can view their current bookings, download confirmation reports, and create new bookings (this is the landing page).

  2. My Account: Guests can manage and update their account details.

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  • From My Bookings, guests can check their booking list and details, and download the Passenger Confirmation report from the Download button.

    • Clicking on the New Booking button, it lands in the Tour Listing page with tours available based in the URL accessed, and the guest details are auto-filled according to data included in their contact details.

  • From My Account, guests can access several options to manage their account details:

  1. Contact Details - basic guest information is displayed:

    1. First Name and Last Name (mandatory) are automatically filled based on the details provided during sign-up.

    2. Email Address is pre-filled from the sign-up details and is not editable (greyed out).

    3. Mobile Number is a required field, and changes cannot be saved unless this field is completed.

    4. Other fields in the form are optional.

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  1. Address - All address fields are optional, and they integrate with Google Maps for easy auto-filling.

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  1. Personal Information - additional personal details can be provided, though all fields are optional. These fields are customized (refer to Lookups for more details), and specific terminology is applied (see Website Lingo for further information).

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  1. Membership - certain membership-related fields are visible to guests but cannot be edited (greyed out).

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The Save button under the My Account tabs is disabled by default and will only become active once changes have been made.

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