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Overview
Templates can be created as either Email or SMS formats and are typically used to automate bulk notifications to guests based on a set Schedule. Additionally, these templates can be used for manual email and SMS communications to guests, accessible through either the Templates tab or the Send Comms tab.
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From the main menu, click Guests> Connect.
Navigate to the Templates tab. Click on the Add Template button.
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The From field is only available when “Email” is selected. The From field is optional and may be left blank. If left blank, the From email by default will be no-reply@mailer.respax.com. The email can be included manually or choosing the “+ Add” button when it will display all emails set in Lookups Senders.
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SMS
SMS has NO From or BCC field.
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