Connect

Guest Connect is a communication feature that is designed to send out SMS or Email messages to your Guests. There are a few different ways to use this feature.

 

The feature includes:

  1. Send Comms - Send one-off Emails or SMS to guest(s)

  2. Templates - Create and save Email and SMS templates. Useful to send out bulk communications to guests

  3. Scheduler - Templates can be scheduled to automatically send to guests by setting specific parameters

  4. Comms Log - Check, list, preview and resend previous SMS and emails that were manually sent or trigger by an application event

  5. Schedule Log - The Schedule Log records a history of the Schedulers executed by the system for both email and SMS

  6. Lookup Senders - Create and save the list of authorised email addresses (and names) that can be used as a SENDER for manual and scheduled tasks

 

You can also edit a user's permission to access some of the key features in Guest Connect which include:

  • Edit Templates

  • Edit Scheduler

  • Edit Lookups

Click here to learn how

Follow the above links to each pages documentation