Using a Manual Promo Code

Using a Manual Promo Code

Overview

Manual Promo Codes are where a Promo Code would need to be entered manually in the ‘Promo Code' field on the booking page for the discount/promotion to apply. Below is an example of what needs to be configured to differentiate between a Manual Promo Code and Smart Rule Promo. If you wish to learn more about all the fields for adding a promo code click here.

Instructions for Configuration

  1. After filling out the Promo Details ensure the Smart Rule switch is ‘Disabled’.

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  1. From the Rules tab the:

Criteria MUST have Promo Code selected for this to work.

An example below is the Criteria1: Promo Code > Equal to > Summerdiscount

Note

  • Summerdiscount is the PromoCode that was created in Promo Details.

  • You can have more then 1 Criteria but for this basic example we wont be adding anymore.

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  1. The Action selected in this example is Adjust ticket price by % or by $ with a value of 15 entered.

Note:

  • Do not input a % or $ symbol after you enter the number value, the promo will not work.

  • When using “Adjust xxxx price by %” it’s only function is to decrease the price, so need for additional symbol.

    • 15 (correct) 15% (incorrect)

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Note:

  • When using the "Adjust xxxx price by $" option:

    • Use a negative number (e.g., -15) to decrease the price (apply a discount).

    • Use a positive number (e.g., 15) to increase the price

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  1. Select the Save button to continue

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Instructions to Apply a Promo from the OBE

  1. Once a tour has been selected ensure at least 1 Guest/Pax is selected or make sure that you follow the criteria of the promo code you want to apply.

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  1. Scroll down the bottom of the page to enter the Promo Code and then select Apply.

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  1. A popup message will appear with the Promo Code Details which signals that the promo has been applied.

Notes:

  • An Adjustment text will display with the discounted amount next to it

  • Click on the symbol next to adjustments to expand the details.

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  1. Proceed with the booking by selecting the Add to Cart button.

 

Instructions to Apply a Promo from the RBE

  1. When creating a new booking, once a tour has been selected ensure at least 1 Guest/Pax is selected.

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  1. Scroll down the page to the Promo Code field and enter the Promo Code.

 

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