/
Add New Tour

Add New Tour

The Tours menu is where all Tours are created and maintained.

Instructions

Walk through the first 5 tabs of tour setup

 

Step-by-step guide to adding a new tour via the ResPax Web Application.

Quick References

 

From the main menu, click Tours

  1. Click Tour Maintenance

  2. Click Add New Tour

Select Tour Details tab

  1. Select Enabled to make the tour available to internal Staff

  • Tour Details

  1. Add Tour Code (mandatory)

  2. Add Tour Name (mandatory)

  3. Add Tour Description

  4. Select Tour Type (mandatory)

  5. Select Tour Category

  6. Select Operator Notification (mandatory)

  7. Select Operated By (mandatory)

  8. Select Owned By (mandatory)

     

  • Options

  1. Select the Option for the tour to be RON Enabled to make the tour available on The ResPax Operator Network (our distribution channel)

  2. Select the Option for the tour to be ResWeb Enabled to display the tour on your direct Online Booking Engine

  3. Select Allow Zero Price Booking if a passenger type with no price can still make a booking
    (see Understanding Zero Price Bookings)

 

 

  • Options

  1. Enable Free Sell Availability if the tour has no resource requirements at the top level

 

  • Tour information

These Tour information field display on 4 main tabs next to the image gallery on the Booking page

  1. Add Long Description to set the text for the Overview tab on the booking form

  2. Add Levy Description to set the text for the Levy tab on the booking form

  3. Add Additional Information to set the text for the What to Bring tab on the booking form

  4. Add Includes Description to set the text for the Inclusionstab on the booking form

  5. Add Comment prompt to set the text for the Requirements Comment label on the booking form

  6. Add Availability Message to set the text for the Time Page on the calendar modal

  7. Click on Save

Read more on Tour Types [URL]

 

Select Times tab

  • Add/Edit Time

  1. Add Tour Time (mandatory)

  2. Select Enabled and/or Web Enabled (mandatory)

  3. Select Default time if required. (only 1 default time per tour)

  4. Click Save

     

  • Edit Times

  1. The Default time can be edited from within Edit Time, but not from the list

  2. Click pencil icon to edit Tour Time

  3. Click bin icon to delete Tour Time

 

Select Fares tab

  1. Click on Add Basis

  2. Add Name (mandatory)

  3. Add Description

  4. Enable applicable Options

  5. Click Save

  6. Click Add Subbasis

  7. Add Name

  8. Add Pax Per Room (Used for accommodation only)

  9. Enable applicable Options

  10. Click Save

  11. Click pencil icon to edit newly created Basis at any time

  12. Click Area Pickups (button is active only when Area Pickups Enabled)

  13. Tick applicable AREA / STOPS
    The list of stops will be all Route Stops of all the routes attached to this tour. Staff can control the locations available in the Pickup and Dropoff transfers section on the OBE Booking form by enabling or disabling the Route stops. The Area Pickups need to be configured for each Basis, if enabled.
    (By default it is disabled so locations on all route stops are included for each Basis)

  14. Click Save

Read more on Basis and Subbasis [URL]

 

Select Prices tab

  1. Click on Add Price Range

  2. Add From Date (mandatory)

  3. Add To Date (mandatory)

  4. Tick applicable Days

  5. Select Basis (mandatory)

  6. Select SubBasis (mandatory)

  7. Select Passenger Type (mandatory)

  8. Select Currency

  9. Tick Force Save if applicable

  10. Add Cost

  11. Add Sell (mandatory)

  12. Tick Tax Exempt if applicable

  13. Add Levy

  14. Tick Tax Exempt if applicable

  15. Select Agent Organisation or

  16. Select Agent Category or

  17. Select Agent Type

  18. Click Save

     

  • Select applicable Filters (Agent Code, From Date, To Date) when searching for Price Range

  • Tick Hide expired checkbox to hide prices with a TO date that is in the past

  • Select Show Extended Filters to utilise Basis, Subbasis, Passenger Types, Currencies, From Sell, To Sell

  • Click Apply Filters

  • Click on pencil icon to edit Price Range at any time

  • Click on bin icon to delete Price Range at any time

Read more on Agent, Category and Type Prices [URL]

 

 

 

 

Select Media tab

Hero Images

Only 1 hero image can be enabled at any time. The Hero image is used on the Tour card in the tour list but not on the booking form

  1. Click inside Upload Hero Image box and Choose a file to upload or

  2. Drop a file inside Upload Hero Image box to upload
    (NB : The Hero image is disabled by default and will need enabling see item 7 & 8 below)

  3. Click bin icon to delete Hero Image

  4. Click pencil icon to Edit an Image

  5. Add Description

  6. Select Order

  7. Select Enabled accordingly

  8. Click Save

Gallery Images

There can be 6 x Gallery Images enabled at any time. These display in the Tour Info section of the booking form.

  1. Click inside Upload Gallery Images box to Choose a file to upload or

  2. Drop a file inside Upload Gallery Images box to upload

  3. Click bin icon to delete Gallery Images

  4. Click pencil icon to Edit an Image

  5. Add Description

  6. Select Order

  7. Select Enabled accordingly

  8. Click Save

 

 

Select Routes tab

  1. All enabled Tour Times configured under the Times tab of the Tour (example below shows 2 Day Trek) are shown on the left side of the form.

Enabled Routes (shown as Route Name below) configured under the Routes menu (Quick Ref : Tours / Routes) with Route Times (shown as Routes below) that have been enabled are shown on the right side of the form.

2. Available Route Times on the right side of the form can be dragged and dropped to the left side of the form under the Pickups area of the sample Tour Time (08:00AM) as shown below.

3. The same can be done for Dropoffs on any enabled Tour Time.

4. Routes under either Pickups or Dropoffs can be deleted by clicking on the Bin icon.

 

Please note that should a future booking is associated to a specific pickup, the system will not allow the deletion and the warning message below will pop-up.

 

Select Packages tab

  • Add Package Set

Package sets control which component tours are always added as inclusions and which tours are available to book as an extra. Package sets can be filtered by time, basis and subbasis. A booking can match multiple package sets, which then includes components and extras from multiple package sets into the Reservation

  1. Click Add Package Set

  2. Add Name (mandatory)

  3. Select specific Time or All Times

  4. Select specific Basis or All Bases

  5. Select specific Subbasis or All Basis

  6. Enable Can Edit Components if there is a package component that will be editable
    (displayed in OBE with its own calendar Date and Time picker) within this Package Set

  7. Click Save

To modify existing Package Sets

  • Click pencil icon to Edit Package Set at any time

  • Click bin icon to delete Package Set at any time

 

Add a Day Tour Component to the package set

  1. Click Components of applicable Package Set

  2. Click Add Tour

  3. Add Tour (mandatory)

  4. Select Time (mandatory)

  5. Select Basis (mandatory)

  6. Select Subbasis (mandatory)

  7. Add Sequence

  8. Add Day Offset

  9. Enable the required Options
    see important information below for Option definitions

  10. Click Save

Default POB

include levy

Levy POB

Add Unconfirmed

Can Edit Components

  1. If the Can Edit Component switch is enabled (to allow online editing by consumers), then the Tour prompt becomes enabled. Staff can enter the prompt for the components Calendar date and time picker

     

Add an Accommodation Component to the Package Set

  1. Click Add Accommodation

  2. Add Tour (mandatory)

  3. Add Nights (mandatory)

  4. Select Basiss (mandatory)

  5. Select Subbasis (mandatory)

  6. Add Sequence

  7. Add Day Offset

  8. Enable applicable Options

  9. Click Save

 

Add Extras to a Package Set

  1. Click Extras of applicable Package Set

  2. Click Add Tour Extra

  3. Add Tour (mandatory)

  4. Select Time (mandatory)

  5. Select Basis (mandatory)

  6. Select Subbasis (mandatory)

  7. Add Sequence

  8. Add Day Offset

  9. Add Order

  10. Select Group

  11. Enable Use Custom Name to set a custom name.

  12. Name default is “Tour Name (time) Basis Name / Subbasis Name”

  13. Add Conditions

  14. Enable the appropriate Options

  15. Click Save

     

Enabled = The extra is available to be booked by Staff in R4A and RBE

Web Enabled = The extra is available to be booked by Consumers and Agents on ResWeb2 and OBE

 

Read more on Package Set including Components and Extras [URL]

 

 

Select

tab

Set Availability by date range

  1. Click Set Range of applicable Time

  2. Select Date From

  3. Select Date To

  4. Tick applicable Day/s

  5. Add Max Pax (mandatory). The Maximum passengers for this departure time on these dates